Yes. The QR code will work on both phones. However at the moment iPhones do not have the technology to accept Wi-Fi details from these NFC cards. Therefore Android phones can tap or scan, iPhones can scan only. This technology is included on the NFC card, the Framed Print, and the Welcome Nod.

Yes. Your network name and password are used only to personalise your order, and are deleted once your Welcome Nod has been made and dispatched. We don't keep them on file for future orders — so if you order again, or need a replacement card, you'll just need to provide those details again.

Yes — but not on the same order. Simply place a separate order for each card or property with its own network name and password.

It is usually stuck to the underneath of your Wi-Fi router. You can also find it by using your phone or desktop computer. We also have these videos available on the home page to help.

If you have changed it, we need the current details.

You don't need to change it for our product. But some customers like to change it to a memorable code. We have a video on our channel which shows you how to achieve this.

If you change your Wi-Fi network name or password, you'll need a new personalised card. You won't need to replace the Welcome Nod itself — we can supply a replacement card separately.