Tulip & Tea is committed to making our website easy to use for everyone, including visitors with visual, hearing, motor, or cognitive disabilities.

​

Our approach

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, which is the internationally recognised standard for web accessibility. This includes things like:

• Sufficient colour contrast between text and background

• Text that can be resized without breaking the layout

• Clear, consistent navigation

• Descriptive text for images (alt text) so screen readers can convey what's shown

• Forms and buttons that work with keyboard navigation, not just a mouse

 

Ongoing work

We're a small, growing brand, and we're continuing to review and improve accessibility across the site as it develops. If you come across anything that's difficult to use or access, we genuinely want to know — please get in touch and we'll look into it.

​

Known limitations

We're aware of a small number of areas we're actively working to improve, including some product imagery and animated page elements. We're addressing these as part of our ongoing site updates.

​

Feedback and contact

If you experience any difficulty accessing content on this site, or have suggestions on how we can improve, please contact us, and we'll do our best to help or provide the information in an alternative format.

​

Third-party content

Some parts of our site (such as payment processing or embedded video) are provided by third-party services. We can't guarantee the accessibility of these external tools, but we choose providers that make reasonable efforts to meet accessibility standards.