UK Shipping FREE
We currently ship to addresses within the United Kingdom for free. The team is in the process of setting up international shipping options. If you wish to receive a product and you are outside of the UK please contact us and we will find a way to make this happen.
Processing time: Every Welcome Nod, Poster, and NFC Card is personalised and made to order, so please allow 2–5 business days for us to prepare, print, and quality-check your order before it's dispatched.

Delivery time: Once dispatched, delivery typically takes a further 1–2 business days.
In total, you can expect your order to arrive within roughly 3–7 business days of placing it. If you need something by a specific date, get in touch before ordering and we'll let you know if it's achievable.

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Order Tracking
Once your order is dispatched, we'll email you with confirmation. 

A Note on Personalisation Timing
Because every card is personalised with your property's Wi-Fi details, please double-check your network name and password are correct before ordering — see our Returns & Refunds page for more on this. Getting it right the first time keeps your order on track for the timescales above.

Delivery

If you haven't received a dispatch confirmation within 5 business days, or you have any questions about your delivery, contact us and we'll look into it straight away.

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Frequently Asked Questions

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